What I Do
"Product Design" is a broad term with varying definitions depending on who you ask, but my skills lean mostly on the pure user experience and interface design side of things. That includes everything from user testing, A/B testing, and data analysis to service design, prototyping, and visual design.
How I Do It
I practice the Lean UX methodology, meaning I like to get feedback and conduct research as early an often as possible while iterating forward, never getting too bogged down with polishing deliverables along the way. I’m most comfortable in an agile environment with open and honest communication that helps facilitate quick decision-making.
I believe that the job of a designer isn't just creating artefacts and deliverables, but bringing others along for the ride. This includes helping the team communicate ideas and goals, consistently advocating for users throughout the organization, and ensuring that quality is held tightly.
Who I've Worked With
Over the years I’ve enjoyed a wide array of experience, ranging from large global brands and SaaS products to small startups and local businesses, I've even volunteered to do some design work for local politicians and non-profit organizations. I enjoy the variety—it's helped shaped my experience in different ways and kept my skills well-rounded.