Here's some of my best work.
With over a decade of experience designing digital products, I take pride in transforming complex and nuanced processes into efficient, intuitive, and enjoyable experiences that help people get their jobs done and meet business goals.
Browse all of my case studies →
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Making liability insurance a no-brainer
Originally built as an MVP, this experience allowed users to tailor and select their liability insurance, but had significant bottlenecks for conversion.
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Enabling self-service for travelers
With a company-wide emphasis on its helpful call center, a self-service support center with automated tools was needed to help reduce the amount of non-revenue generating calls.
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Modernizing complex insurance requests
Most business at ProSight is conducted over email with little consistency. Enabling brokers to submit new business online would standardize the process.
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